Delivery
Collect your purchases either on board selected Singapore Airlines or Scoot flights or have your shopping delivered directly to your doorstep. The delivery options available for the items are indicated on the respective product page. Selected items are available for inflight delivery or local delivery only.
Inflight Delivery
There is no delivery charge for collection on board eligible Singapore Airlines and Scoot flights. Simply present your boarding pass or the KrisShop e-invoice to the cabin crew to receive your pre-ordered items on board your flight.
Note: Pre-order for Scoot flights to Manado and Surabaya is suspended till further notice.
Local (Singapore) Delivery
Delivery Type
Spending
Delivery Fees
Standard delivery excluding KrisShop Living items (delivers within 3-5 working days, unless otherwise stated)
For nett purchase S$75 & below
S$6 per trip
For nett purchase above S$75
Free
Same Day/Next Day delivery excluding pre-order and KrisShop Living items
For weekdays (excluding public holidays)
- Order placed by 3pm will be delivered by 9pm on the same day.
- Order placed after 3pm will be delivered on the following day by 9pm.
For weekends or public holidays
- Order placed by 9am will be delivered by 4pm on the same day.
- Order placed after 9am will be delivered on the following day by 4pm.
No minimum spending
S$12 per trip
Standard delivery for KrisShop Living items only (delivers within 7-10 working days, unless otherwise stated)
No minimum spending
Free
- Pre-order items are only available for standard shipping. Refer to the respective product description for delivery time and details.
- KrisShop Living items are only available for home delivery in Singapore and can be identified via the “KrisShop Living” label on the respective product page
- GST is applicable to all items delivered to local addresses in Singapore
- For multiple orders of home delivery items (excluding KrisShop Living items) to a single location within Singapore, delivery charge is applicable to each order S$75 & below
- Re-delivery fees may apply for unsuccessful delivery attempt(s)
- Re-delivery fees after 2 unsuccessful standard delivery attempts is S$6 (inclusive of GST)
- Re-delivery fees after 1 unsuccessful express delivery attempt is S$15 (inclusive of GST)
Overseas Delivery
Delivery charges do not include customs/import duties and postal clearance. Any additional cost, if applicable, will be borne by the customer and paid directly to the respective custom and/or courier upon arrival of items in the country, and cannot be paid using any form of vouchers (including e-vouchers) or KrisFlyer miles.
Items will be delivered within 7-15 business days from date when order is placed.
Overseas delivery fees for items excluding KrisShop Living items
Number of Items
1
2
3
4 and above
Rates for Overseas
S$28
S$50
S$70
S$85
Overseas delivery fees for KrisShop Living items
Shipping
weight per Item#
Below 2kg
Between 2kg–5kg
Above 5kg
Overseas per item rate
S$40*
S$100
S$180
# Shipping weight is based on the weight per item and not the combined order weight.
*Bulky items (not in standard size) below 2kg may be subject to extra overseas delivery charges.
