Delivery
Collect your purchases either on board selected Singapore Airlines or Scoot flights or have your shopping delivered directly to your doorstep. The delivery options available for the items are indicated on the respective product page. Selected items are available for inflight delivery or local delivery only.
Inflight Delivery
There is no delivery charge for collection on board eligible Singapore Airlines and Scoot flights. Simply present your boarding pass or the KrisShop e-invoice to the cabin crew to receive your pre-ordered items on board your flight.
Local (Singapore) Delivery
|
Delivery Type |
Spending |
Delivery Fees |
|---|---|---|
|
Standard delivery excluding KrisShop Living items (delivers within 3-5 working days, unless otherwise stated)
|
For nett purchase below S$75
|
S$6 per trip |
|
For nett purchase S$75 and above |
Free |
|
|
Same Day/Next Day delivery excluding pre-order and KrisShop Living items For weekdays (excluding public holidays)
For weekends or public holidays
|
No minimum spending |
S$12 per trip |
|
Standard delivery for KrisShop Living items only (delivers within 7-10 working days, unless otherwise stated)
|
No minimum spending |
Free |
- Pre-order items are only available for standard shipping. Refer to the respective product description for delivery time and details.
- KrisShop Living items are only available for home delivery and can be identified via the “KrisShop Living” label on the respective product page.
- If your order contains both non-KrisShop Living and KrisShop Living items, they may be delivered separately due to different delivery times.
- GST is applicable to all items delivered to local addresses in Singapore.
- For multiple orders of home delivery items (excluding KrisShop Living items) to a single location within Singapore, delivery charge is applicable to each order below S$75.
- Re-delivery fees may apply for unsuccessful delivery attempt(s)
- Re-delivery fees after 2 unsuccessful standard delivery attempts is S$6 (inclusive of GST)
- Re-delivery fees after 1 unsuccessful express delivery attempt is S$15 (inclusive of GST)
Overseas Delivery
Updates on New Taiwan Customs Regulation
With effect from 1st July 2022, Taiwan Customs Authorities will implement the Real Name Authentication (RNA) which entails the pre-registration and pre-clearance for all consumer goods entering the country. Recipients are required to download the EZWAY application and abide by this new regulatory change.
To avoid delays of receiving your orders/parcels, pre-authentication process through the EZWAY application for each shipment is required. No reimbursement will be made if your orders are rejected at customs. For more information, please visit here.
Overseas delivery charges will be displayed at checkout and calculated based on weight and/or number of items in the order. Applicable customs/import duties and postal clearance will be included at checkout, unless otherwise stated.
Items will be delivered within 7-15 business days from date when order is placed, unless otherwise stated.
Note: Delivery of electronic goods to Malaysia is subjected to SIRIM permit, which will be borne by customer directly.
