KrisFlyer Bonus Miles Conversion Campaign - Terms

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KrisFlyer Bonus Miles Campaign Full Terms & Conditions

These Terms and Conditions (“T&Cs”) govern the campaign (“Campaign”), organised by Singapore Airlines Limited (“SIA”), which enables KrisFlyer members to earn 15% bonus KrisFlyer miles (“Bonus KrisFlyer miles”) when they convert their bank reward points (“Bank Reward Points”) with any participating bank to KrisFlyer miles. The Bonus KrisFlyer miles awarded will be 20% for selected bank partners in Brunei, Hong Kong and Indonesia. This Campaign commences on 16th November 2020, 0000hrs (GMT+8) and ends 27th December 2020, 2359hrs (GMT+8) (“Campaign Period”).

A. Conversion to KrisFlyer miles

  1. This Campaign is open to all KrisFlyer members who are customers of participating banks and have Bank Reward Points.

  2. A KrisFlyer member will earn Bonus KrisFlyer Miles if he or she converts his or her Bank Reward Points from a participating bank into at least 10,000 KrisFlyer miles in a single transaction (“Qualifying Transaction”). 
     
  3. The Bonus KrisFlyer miles awarded will be 15% of the number of KrisFlyer miles converted in a Qualifying Transaction. The Bonus KrisFlyer miles awarded will be 20% for selected bank partners in Brunei, Hong Kong and Indonesia. A list of participating banks and the applicable Bonus KrisFlyer miles percentages are set forth in the Appendix to these T&Cs. 

  4. There is no maximum number of Bonus KrisFlyer miles that a KrisFlyer member can earn by participating in this Campaign. 

  5. The Bonus KrisFlyer miles will be calculated on a per Qualifying Transaction basis and not on the cumulative sum of KrisFlyer miles converted during the Campaign Period. 

  6. Converted KrisFlyer miles and Bonus KrisFlyer miles will be credited to a KrisFlyer member’s KrisFlyer account as per the applicable participating bank’s conversion timeframes specified in such bank’s terms and conditions. 

  7. The conversion of Bank Reward Points to KrisFlyer miles is subject to the terms and conditions set forth by the participating bank. KrisFlyer members will be responsible for any related fees for conversion of Bank Reward Points to KrisFlyer miles, as may be levied by the participating banks, respectively.  

  8. All KrisFlyer miles or Bonus KrisFlyer miles awarded in accordance with this Campaign will be valid for three (3) years from the date on which they are credited into the recipient’s KrisFlyer account and no extensions of validity will be permitted. For the avoidance of doubt, the KrisFlyer miles awarded which have not been used by the end of such validity period will expire and shall be deemed null and void. 

  9. Should there be any refunds or reversal of any Qualifying Transaction that results in the accrual of Bonus KrisFlyer miles under this Campaign, SIA will reverse the Bonus KrisFlyer miles awarded in respect of the refunded or reversed Qualifying Transaction automatically. 

B. Conversion to miles through Kris+ App

  1. The minimum number of KrisFlyer miles that must be converted by a Kris+ user in a particular transaction to earn Bonus KrisFlyer miles is subject to the thresholds specified by the relevant participating bank.

  2. All miles awarded in accordance with this Campaign on the Kris+ App will be in the form of KrisPay miles and can be transferred into KrisFlyer miles in full to the recipient’s KrisFlyer account within seven (7) days of crediting. 

  3. All KrisPay miles and Bonus KrisPay miles awarded in accordance with this Campaign will be valid for six (6) months from the date on which they are credited into the recipient’s Kris+ wallet and no extensions of validity will be permitted. For the avoidance of doubt, the KrisPay miles awarded which have not been used by the end of such validity period will expire and shall be deemed null and void.

  4. A Kris+ user will earn 15% Bonus KrisFlyer miles if he or she converts his or her Bank Reward Points from a participating bank into KrisFlyer miles. A list of participating banks are set forth in the Appendix to these T&Cs.

C. General

  1. All decisions made by SIA in respect to any matter relating to this Campaign shall be final. SIA reserves the right to vary these terms and conditions, terminate or otherwise amend this Campaign without prior notice at its sole and absolute discretion. SIA reserves the right to verify the eligibility of participating KrisFlyer members.

  2. All KrisFlyer Miles and Bonus KrisFlyer Miles awarded under this Campaign will be subject to the KrisFlyer Terms & Conditions at (https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/).

  3. All KrisPay Miles and Bonus KrisPay Miles awarded under this Campaign will be subject to the Kris+ Terms & Conditions at (https://www.singaporeair.com/en_UK/sg/ppsclub-krisflyer/use-miles/krispay/).

  4. Individuals are only permitted to hold one KrisFlyer membership account. Any fraudulent or duplicate KrisFlyer accounts, including the original KrisFlyer account held by such individuals will be suspended and disqualified from the Campaign.

  5. By participating in the Campaign, each participant agrees that any and all personal data he/she submits (including his/her name, KrisFlyer membership number, and email address) may be collected, used, disclosed, or otherwise processed (collectively, “Processed”) by SIA. All collection, use and disclosure of participant’s personal data will be in accordance with SIA’s Privacy Policy (available online at https://www.singaporeair.com/en_UK/privacy-policy/)

  6. SIA will not be responsible for any consequences that any participant may suffer (including without limitation any damage, loss, injury or disappointment), or that results in an infringement of any law or regulation, by participating in the Campaign. 

  7. By participating in the Campaign, each participant agrees to comply with and be bound by these T&Cs, Singapore Airlines, and conditions of carriage, SIA’s Privacy Policy and KrisFlyer Terms and Conditions (collectively, “SIA Terms & Conditions”). Non-compliance with or breach of any of these SIA Terms and Conditions may result in the KrisFlyer member being disqualified at any stage of the Campaign.

  8. For enquiries, please contact KrisFlyer Membership Services at KF_contact@singaporeair.com.sg.

  9. These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts.


Appendix - KrisFlyer Participating Bank Partners*

Participating banks with 20% bonus miles

BankMarket
Baiduri Bank Brunei 
Bank Danamon Indonesia 
Bank Central Asia (BCA) Indonesia 
DBS Hong Kong 
Maybank Indonesia 


Participating banks with 15% bonus miles

BankMarket
American Express Global  
ANZ Australia
AmBank & AmBank IslamicMalaysia
Bank MandiriIndonesia
Bank Negara Indonesia (BNI)Indonesia
Bank of ChinaSingapore
Bank of MelbourneAustralia
Bank of Philippine Islands (BPI)Philippines
Bank Rakyat IndonesiaIndonesia
Bank SAAustralia
BrexUSA
Cambodia Mekong Bank Cambodia
Capital OneUSA
Cathay United Bank (Cambodia)Cambodia
Chinatrust Commercial (CTBC) BankTaiwan
CIMB Niaga Indonesia
CitibankAustralia, Bahrain, China, Hong Kong, India, Indonesia, Korea, Malaysia,
Philippines, Poland, Russia, Singapore, Thailand, UAE, USA, Vietnam
DBS BankSingapore, Taiwan, Indonesia
DinersAustralia, Singapore
East West BankPhilippines
HDFC BankIndia
HSBC BankAustralia, Canada, Hong Kong, Indonesia, India, Sri Lanka, Malaysia,
Philippines, Singapore, Thailand, Taiwan, UK, USA, Vietnam
JP Morgan Chase USA
MaybankMalaysia, Philippines, Singapore
MetrobankPhilippines
MUFG BankJapan
Myanma Apex BankMyanmar
National Australia BankAustralia
OCBC BankIndonesia, Singapore
Panin BankIndonesia
Permata BankIndonesia
Ping An Wan Li TongChina
RHB BankMalaysia
Samsung CardKorea
Security BankPhilippines
Shinhan Bank VietnamVietnam
St GeorgeAustralia
Standard Chartered BankBrunei, China, Indonesia,  Malaysia, Singapore, Sri Lanka, Taiwan, UAE
Sumitomo Mitsui CardsJapan
UOBIndonesia, Malaysia, Singapore, Thailand
WestPacAustralia


Participating banks on the Kris+ App+ 

Bank Market 
DBS Singapore 
UOB  Singapore 

 

 * The list of participating KrisFlyer Bank Partners is subject to change without notice.